Refund & failed-transaction policy

Draft — to be reviewed before real payments are accepted.

Purchases are final once your payment is verified on Solana and CELQ is delivered.

If your payment is confirmed but CELQ delivery fails or is delayed, your payment record is preserved and our team will complete delivery or contact you.

Payments that are underpaid, sent after the quote expired, or exceed the remaining stage allocation are placed in manual review. We will either deliver the correct CELQ amount at the applicable stage price or refund the SOL, minus network fees, to the sending wallet.

Transactions that fail on-chain never reach us; only Solana network fees are spent.

Contact officialcelq@gmail.com with your payment signature for help.